Privacy Policy

Last updated: January 28, 2026

This Privacy Policy describes how Tanagram, Inc. ("Tanagram," "we," "us," or "our") collects, uses, and shares your personal information when you use our services, including our website at tanagram.ai and our rules engine for coding agents and code reviews (collectively, the "Services").

If you have a separate Data Processing Agreement or Addendum with us, those terms supercede.

Information We Collect

Information You Provide to Us

We collect information that you provide directly to us, including:

  • Account Information: When you create an account, we collect your name, email address, company name, and password.
  • Payment Information: When you purchase our Services, we collect payment card information and billing details through our third-party payment processors.
  • Communications: When you contact us or communicate with our support team, we collect the contents of your messages and any information you choose to provide.
  • Feedback: When you provide feedback or suggestions about our Services.

Information We Collect Automatically

When you use our Services, we automatically collect certain information, including:

  • Usage Data: Information about how you interact with our Services, including features used, pages viewed, and the time and duration of your activities.
  • Device Information: Information about the device you use to access our Services, including hardware model, operating system, unique device identifiers, and mobile network information.
  • Log Information: Server logs that include your IP address, browser type, access times, and referring URLs.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout. You also have the option to opt out of the collection of your personal data in compliance with GDPR. To exercise this option, please visit https://www.rb2b.com/rb2b-gdpr-opt-out.

Information from Your Use of the Services

  • Code and Repository Data: When you use our rules engine, we may process information about your code repositories, code changes, and review comments to provide our Services.
  • Policy and Rule Data: Information about the rules and policies you create or apply using our Services.
  • Integration Data: Information from third-party services you integrate with Tanagram, such as GitHub or coding agents.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information, including confirmations and invoices
  • Respond to your comments, questions, and requests, and provide customer support
  • Send you technical notices, updates, security alerts, and administrative messages
  • Monitor and analyze trends, usage, and activities in connection with our Services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience with our Services
  • Develop new products, services, and features
  • Train and improve our artificial intelligence and machine learning models as described in our Terms of Use
  • Comply with legal obligations and protect our rights and the rights of our users

Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With Your Consent: We may share your information when you give us permission to do so.
  • Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, hosting, and customer service.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
  • Protection of Rights: We may disclose information to protect the rights, property, or safety of Tanagram, our users, or others.
  • Aggregated Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you.

Machine Learning and AI

We are not in the business of developing or training artificial intelligence and machine learning models. We do not use any Usage Data and Customer Content for this purpose.

Data Retention

We retain your information for as long as your account is active or as needed to provide you with our Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Upon account termination, we will delete your information within 60 days of your request, subject to our legal and operational requirements.

Data Security

We implement appropriate technical and organizational measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no internet or electronic storage system is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Services, you consent to the transfer of your information to the United States and other countries where we operate.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access and Portability: The right to access and receive a copy of your personal information.
  • Correction: The right to correct inaccurate or incomplete information.
  • Deletion: The right to request deletion of your personal information.
  • Objection: The right to object to our processing of your personal information.
  • Restriction: The right to request restriction of processing of your personal information.
  • Withdrawal of Consent: The right to withdraw consent where we rely on consent to process your information.

To exercise these rights, please contact us at [email protected].

Cookie Preferences

You can control cookies through your browser settings and other tools. Note that disabling cookies may affect the functionality of our Services.

European Users

If you are located in the European Economic Area, United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

  • Legal Basis for Processing: We process your personal information based on the following legal grounds:

    • Performance of our contract with you
    • Our legitimate interests in operating and improving our Services
    • Your consent (which you can withdraw at any time)
    • Compliance with legal obligations

  • Data Protection Officer: You can contact our data protection officer at [email protected].

  • Supervisory Authority: You have the right to lodge a complaint with a supervisory authority in your jurisdiction.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to request deletion of your personal information
  • The right to opt-out of the sale of your personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at [email protected].

Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Tanagram, Inc. 838 Walker Rd Suite 21-2 Dover, DE 19904 Email: [email protected]